TruClick Media generates leads on a single opt-in, consent-first basis and holds our publisher network to the same standard. This page summarizes how we approach consent, telemarketing, email, and data handling across our business.
Every lead collected through our landing pages comes from a clear, single opt-in web form with unticked-by-default consent language — nothing is pre-checked on a consumer's behalf. We do not purchase, rent, or append third-party contact lists, and every submission is logged with a timestamp and IP address so consent can be verified on request.
Phone- and SMS-based outreach requires documented consumer consent prior to contact, consistent with the Telephone Consumer Protection Act (TCPA). Marketing emails identify the sender clearly, use accurate subject lines, and include a working unsubscribe link; opt-out requests are honored immediately and never made conditional. Consent records are retained for a minimum of five years to support compliance audits and consumer inquiries.
Publishers in our network may not submit fraudulent, duplicate, incentivized, or non-consensual leads, and must accurately represent their traffic sources. Consent documentation must be available for every lead submitted. Violations result in immediate suspension. Full terms are outlined in our Terms & Conditions.
We monitor bounce and complaint rates across our sending infrastructure through reputable delivery providers, including Amazon SES. Any address that hard-bounces, unsubscribes, or marks a message as spam is added to our suppression list immediately and permanently, and is not contacted again.
Personal information collected through our forms is used only for the purpose disclosed at the point of collection and is shared only with the advertising partners or service providers required to fulfill a consumer's request. See our Privacy Policy for full detail on collection, use, and retention.
If you believe you received a communication from us or a partner in error, or without proper consent, contact us and we'll investigate and remove the relevant record.
Compliance questions can be directed to compliance@truclickmedia.com.
